Please Note: The information below provides a brief overview of an area of cover within our policies. All our policy benefits are subject to terms, conditions and exclusions. Please refer to the policy wording for full details which can be downloaded under 'Key Information' below.

The most important part of your travel insurance policy, ensuring you, your family and those travelling under the policy are covered for medical expenses. You are covered in the event of death, accidental injury or falling ill during your trip. For further information, visit the medical expenses information page.

Outside of the UK medical treatment can be extremely expensive and ensuring you have adequate cover is essential.

We cover you for:

  1. Emergency medical, surgical and hospital treatment and ambulance costs.
  2. Emergency dental treatment as long as it is for the immediate relief of pain only (please see the table of benefits for details of the sum you are entitled to claim).
  3. The cost of your return to the United Kingdom earlier than planned if approved by the Medical Emergency Assistance Company and this is deemed to be a medical necessity.
  4. If you cannot return to the United Kingdom as you originally planned and the Medical Emergency Assistance Company agrees your extended stay is medically necessary, we will pay for:
    • Extra accommodation (room only) and travel expenses (economy class unless a higher grade of travel is confirmed as medically necessary and authorised by the Medical Emergency Assistance Company) to allow you to return to the United Kingdom;
    • and

    • Extra accommodation (room only) for someone to stay with you and travel home with you if this is necessary due to medical advice;
    • or

    • Reasonable expenses for one relative or friend to travel from the United Kingdom to stay with you (room only) and travel home with you if this is necessary due to medical advice.
  5. Up to £5,000 for the cost of returning your body or ashes to the United Kingdom or up to £2,000 for the cost of the funeral and burial expenses in the country in which you die if this is outside the United Kingdom.
  6. Residents of the Channel Islands only. Emergency medical, surgical and hospital treatment costs or expenses levied by an NHS run medical facility whilst travelling within the United Kingdom (excluding travel within the Channel Islands) which are not covered by any provision of emergency medical treatment agreements between the Channel Islands and United Kingdom's national health services.
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Travel News

10 Jul 2020
Serbia - The FCO now advise against all but essential travel to Serbia, based on the current assessment of COVID-19 risks. Serbia is no longer exempt from the FCO advice against all non-essential international travel. The Coronavirus page has updated information on local measures and healthcare

09 Jul 2020
China - The FCO no longer advise against all travel to Hubei province; existing advice against non-essential international travel continues to apply for mainland China. Wider editorial review to remove ‘Return to the UK’ section and improve ‘Coronavirus’ section

09 Jul 2020
Iraq - Addition of information on new commercial relief flights from Baghdad and Erbil to Doha ('Return to the UK' page)

09 Jul 2020
Egypt - Updated information on entry rules in response to coronavirus ('Entry Requirements' page)

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